RentPayor
Privacy Policy
Effective date: May 2, 2026
This Privacy Policy explains how RentPayor collects, uses, stores, and shares information when you use the RentPayor mobile application and related services.
Information We Collect
RentPayor may collect information you provide when you create or use your account, including your name, phone number, email address, profile details, property or tenancy details, lease information, and payment-related records needed to operate the service.
How We Use Information
We use information to provide the app, authenticate users, connect landlords and tenants, display lease and rent details, support payment workflows, improve reliability, and respond to support or legal requests.
Payments and Transaction Data
If you use payment features, RentPayor may process and store transaction metadata such as amounts, dates, references, account identifiers, and payment status. Payment processing partners may also collect information required to complete transactions.
How Information Is Shared
We may share information with service providers that help us operate the app, with payment or infrastructure partners, when required by law, or when needed to protect users, the platform, or our legal rights. We do not sell personal information.
Data Retention
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business and financial records.
Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may request updates to account information, ask questions about your data, or stop using the service at any time. Some information may still be retained where required for legal, operational, or security reasons.
Children's Privacy
RentPayor is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Policy Updates
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date below.
Contact
If you have questions about this Privacy Policy, please contact the RentPayor team through the support channel provided in the app or the app store listing.